Catalog & inventory
Products, prices and stock by location support customer questions. Configure whether the assistant should use recorded stock when answering availability questions.
A customer asks. Your business moves.
AI customer service. Orders and appointments.
Turn questions into orders and appointments on WhatsApp and Telegram, backed by the catalog and operations you manage in Botployment.
Create your account, set up your business, then add your catalog and connect a channel.
Fictional example · no real messages or records
Sofia · Downtown storeWhatsApp · Botployment AI
Saved in Botployment
Order #4821
Awaiting your team- Customer
- Sofia
- Items
- 2 × coffee, 250 g
- Pickup
- Downtown store
- Total
- ₡9,000 · unpaid
Chat
Your team takes the conversation forward.
After the reply, your team reviews the conversation and its order or appointment in Botployment. A person can take over when needed.
Fictional messages in Botployment’s conversation viewer. Explore the examples without sending messages.
Why the assistant can help
There is a business behind the answer.
The assistant works with what you configure in Botployment. Your team maintains that information and continues the work from the saved records.
Services & appointments
Services, assigned staff and available schedules give bookings their context. Your team can review appointments in the calendar.
Orders, POS & invoicing
The saved order gives your team a starting point for fulfillment, POS payment and invoicing. Costa Rican electronic invoicing requires issuer setup.
From this example to your business
Prepare your first useful conversation.
Start with guided business setup. Catalog, service and channel configuration then happen in their respective screens; they are not connected automatically.
- 1
Create your account and business
Register, verify your email and enter your business details, currency and time zone. Review apps and plan options during guided setup.
- 2
Prepare products or services
For products, create your catalog or import Excel/CSV, map columns and review prices and stock. For appointments, create services and configure the staff who provide them and their availability.
- 3
Set how the assistant should answer
Review your locations and assistant settings: initial language, stock answers and awareness of other stores. These choices determine how it uses your business information.
- 4
Connect WhatsApp or Telegram
WhatsApp requires completing Meta’s connection flow; Telegram requires your bot token. Assign the store scope and check that the channel is enabled. Connection depends on provider requirements and available channel capacity.
- 5
Try a conversation before inviting customers
Message the connected channel yourself on WhatsApp or Telegram. Ask about a product or service you configured. Review the reply and, if you confirm an order or appointment, check its record. Once it matches your business, share the channel and follow the first customer conversations in the inbox.
Import brings your catalog into Botployment. It does not keep an external catalog or inventory system synchronized.
The example on this page is fictional. Your connected channel is live: confirming orders or appointments creates real records, not an isolated test.
Electronic invoicing and plan usage
Plans include electronic invoicing without a separate per-document fee. Sales and completed orders count toward the transaction allowance; an order linked to its invoice counts once. Issuing requires Costa Rican issuer setup.
Real activity on Botployment
- Sales invoices created
- 21,915
- Registered users
- 339
- AI replies
- 355
Excludes demo businesses. Invoice totals include all Hacienda statuses. The AI total counts generated replies.
Updated
Pricing
One toolkit, sized for your business.
Compare prices and capacity. Configure the apps your business needs during guided setup.
Create your account and review plan options during business setup. Prices are shown in USD.
Two connected channels per active physical location, up to twice the plan’s location limit. Currently available: WhatsApp and Telegram. Disabling a channel does not free its slot.
Starter
$29/ month
Billed monthly.
- Up to 2 connected channels
- $3.00 in shared AI credits/monthUSD
- 1 business location
- Up to 10,000 products and services
- 10,000 imported rows/month
- Up to 3,000 completed transactions/month
- Electronic invoicing included
- Up to 3 team members
- 2 POS devices
Growth
$69/ month
Billed monthly.
- Up to 6 connected channels
- $7.50 in shared AI credits/monthUSD
- Up to 3 business locations
- Up to 30,000 products and services
- 50,000 imported rows/month
- Up to 10,000 completed transactions/month
- Electronic invoicing included
- Up to 15 team members
- Up to 6 POS devices
Scale
$100/ month
Billed monthly.
- Up to 10 connected channels
- $11.25 in shared AI credits/monthUSD
- Up to 5 business locations
- Up to 45,000 products and services
- 75,000 imported rows/month
- Up to 15,000 completed transactions/month
- Electronic invoicing included
- Up to 25 team members
- Up to 9 POS devices
Business
$149/ month
Billed monthly.
- Up to 20 connected channels
- $18.00 in shared AI credits/monthUSD
- Up to 10 business locations
- Up to 50,000 products and services
- 150,000 imported rows/month
- Up to 30,000 completed transactions/month
- Electronic invoicing included
- Up to 50 team members
- Up to 20 POS devices
Need more capacity?
Talk to us about the locations, team and usage your business needs.
See how Botployment fits your business
Tell us what you want to improve. Our team will contact you by email to coordinate a demo.